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FAQ

Shades and Awnings

Retractable Screens FAQ

  • What’s the difference between a traditional screen and a retractable one?
    Unlike traditional screens, retractable screens remain out of sight until needed. They retract into a discreet housing, offering an unobstructed view whenever desired.
  • Can you see through retractable screens?
    Yes, the screen’s mesh allows you to see through while keeping bugs out.
  • How big do the motorized screens go?
    Depending on the mesh and fabric type, our motorized retractable screens can extend up to 26 feet wide. These screens are highly customizable, so please contact your local Phantom representative for assistance.
  • How easy are the screens to use? Can kids use them?
    Our retractable screens glide smoothly on their tracks and feature intuitive closure methods for door and window screens. Motorized screens come with easy-to-use remotes, making them simple to operate.
  • Can retractable screens be installed on windows?
    Yes, retractable screens can be installed on windows or doors. For windows, they can be configured to open vertically (with the screen opening to the top of the window) or horizontally (with the screen opening to the right or left side of the window).
  • How can I screen an arched opening?
    The cavity height is significantly greater for archways compared to square openings due to the curvature. To determine the height, you need to account for the component dimensions, including the weight bar and bottom seal, to ensure the screen retracts completely out of sight.

Awnings FAQ

  • Will a retractable awning keep my deck/patio and home cooler?
    Absolutely. High-quality awnings can reduce temperatures by up to 20℃, making decks and patios much cooler in the summer. Additionally, when positioned near windows and glass doors, they eliminate glare and block direct sunlight from entering indoors, leading to reduced air conditioning usage and lower energy bills.
  • How do I operate my retractable awning?
    Motorized retractable awnings are equipped with an electric motor that facilitates their movement. You can control the motor using a wall switch, a handheld remote, or a mobile app on your smartphone. Additionally, electric awnings offer the potential for automation through weather sensors.
  • Why choose a motorized retractable awning?
    There’s nothing more convenient than flipping a switch and watching your awning roll out on its own. The unit will stop automatically once it is fully extended or retracted. Additionally, you can stop the awning at any position using the wall-mounted switch.
  • How is the retractable awning mounted to my home?
    The awning can be mounted either on the roof or under the eaves. Secure brackets are used to attach the awning indirectly to rafters or wall studs.
  • What supports the retractable awning if it doesn’t have any poles?
    High-quality retractable awnings don’t require poles for support. Instead, they are supported by secure mounting and spring-loaded lateral arms.
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(480) 388-0335

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Mon - Sat: 9AM-9PM
Sunday: 9AM-9PM

LOCATION

14442 N 15th St
Phoenix, AZ 85022
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